Refund Policy

Order Cancellation Policy for DeezStudio

• Order Cancellations: You can cancel your order anytime before it is shipped. If your order has already been paid, please contact us within 2 hours to request a change or cancellation. Once the order is packaged and shipped, cancellations are no longer possible.

Refund Policy

• Defective or Damaged Items: We offer a 100% money-back guarantee for any products that arrive damaged or defective. Please reach out to us at support@deezstudio.com, and we will provide a return address for a replacement or full refund based on your preference.
• Dissatisfaction: If you are not satisfied with your purchase, please contact our support team. We will do our best to resolve any issues.

Customer Responsibility

• Customers are responsible for the return shipping costs.
• No Refund Issued If:
  • Your order does not arrive due to factors within your control (e.g., incorrect shipping address provided).

Refund Requests

• You can submit refund requests within 15 days after the guaranteed delivery period (45 days) has expired. To initiate a refund request, please contact us through the Contact Us page.

For any questions or concerns, please email us at support@deezstudio.com.